Chat where you work
Bring platform events into the chat tools your teams already use.
Operate
ChatOps
Bring incidents and approvals into the chat you already use
Connect the chat tools your teams already live in so incidents, approvals, and notifications flow where the conversation happens, with identity linked to your single sign-on. This is an emerging capability under active development, starting with inbound events and a unified inbox.
- Platform events reach teams in the chat tools they already work in
- Approvals and incident responses are tied to verified identity, not anonymous chat handles
- Every notification and approval decision lands in a tamper-evident audit trail
The problem
When an incident fires or an approval is needed, your team finds out through a dashboard notification or an email and then has to switch to the platform to respond. The gap between where the conversation happens and where the action lives means decisions get made in threads, responses get missed, and the record of what happened and who approved it lives nowhere reliable.
Without IntegraCI
- Incident alerts arrive in dashboards the team is not watching
- Approvals sit in a portal separate from the team's conversation
- Chat identity disconnected from platform access controls
- No single place where events, decisions, and responses land
With IntegraCI
- Platform events routed into the chat tools your teams already use
- Approvals surface in a unified inbox, linked to verified identity
- Chat identity tied to your single sign-on, no separate login
- Events and responses recorded where the conversation happens
What you get
Identity linked
Chat identity is linked to your single sign-on, not a separate login.
Unified inbox
Conversations and messages land in one place to keep response aligned.
Growing capability
An emerging area under active development, expanding from events to actions.
How it works
- 1
Connect the chat
Link the chat tool and verify its events at the platform.
- 2
Link identity
Chat users are linked to their single sign-on identity.
- 3
Work in context
Events and conversations surface where the team responds.
How it stays governed
The same gates everyone passes, applied here.
Gated by policy
Events that surface in chat and approval flows that trigger from it are governed by policy as code. Only events and actions your organization has configured are dispatched, so a notification cannot bypass the controls your platform has defined.
Recorded, tamper-evident
Every event delivered to chat, every approval acknowledged, and every notification dispatched is recorded in a tamper-evident audit trail, giving you a verifiable record of what was sent, to whom, and what response was received.
A human in the loop
Approval requests routed to chat keep a human in the loop. The platform holds the request open until a named approver responds in chat, so no state-changing decision is recorded without explicit human sign-off.
Works with your stack
Connect the tools you already run.
Connects to the chat tools your teams already use, with identity linked to your existing single sign-on provider.
- OpenLDAP
- SCIM 2.0
- Bricks Software
- Flagsmith
- Meta
- Microsoft Teams
- Novu
- PagerDuty
- PostHog
- ServiceNow
- Slack
- Telegram
- Zendesk
- See all integrations
Who it’s for
Where teams reach for it.
Bring incident response into your main channel
When an incident fires, the relevant team gets the context in the channel where they already coordinate. Response starts without a context switch to a separate dashboard.
Handle approvals without leaving chat
Access requests and other approval flows surface in the approver's unified inbox, tied to their verified identity. They respond in chat and the decision is recorded on the platform.
Keep notification routing consistent across teams
Platform events reach every team through the same governed channel, with identity already linked. You know who received a notification, who responded, and when.
Questions, answered.
Does IntegraCI replace our chat tool?
No. IntegraCI connects to the chat tools your teams already use. Your chat platform stays in place; IntegraCI routes platform events into it and links responses back to the platform record.
Which chat tools does this support?
ChatOps is an emerging capability under active development. Current coverage starts with inbound events and a unified inbox. Check the connector catalog for the tools available at the time you evaluate.
How is chat identity connected to our directory?
Chat users are linked to your existing single sign-on. No separate login is created. The same identity your organization manages maps chat activity to a verified platform user.
Is ChatOps ready for production use?
ChatOps is under active development, starting with inbound events and a unified inbox and expanding toward actions. Readiness depends on the specific integration. Evaluate current connector coverage against your chat tool before committing to a rollout.
Put ChatOps on your stack.
Request a demo, or read the docs to see how it fits the tools you already run.