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Professional services

Let us run it, on your terms.

Prefer not to operate the platform yourself? We run and operate it for you, on your own infrastructure or hosted, with governance and tenant isolation intact either way.

Talk to us about managed operation All services

When you need this

Bring us in when one of these is true.

  • You want the platform's outcomes without standing up a team to operate it.
  • You have strict residency or isolation needs and want it run on your own infrastructure.
  • Your platform team is focused elsewhere and operating the platform is not the best use of them.
  • You want one accountable operator for upgrades, monitoring, and response.

What's included

What you get in the engagement.

  • Operation of the platform on your infrastructure or hosted, your choice.
  • Upgrades, patching, and configuration changes handled for you.
  • Monitoring and response against agreed operational commitments.
  • Governance, policy, and database-enforced tenant isolation kept intact under management.
  • A clear boundary of what we operate and what your teams own.

How it works

A clear path from kickoff to handover.

  1. 01

    Choose the model

    We agree where it runs, your infrastructure or hosted, and the residency and isolation requirements.

  2. 02

    Onboard

    We bring the platform under management, with monitoring and runbooks in place.

  3. 03

    Operate

    We run upgrades, patching, and response against agreed commitments, and report on them.

  4. 04

    Review

    We review operation with you on a regular cadence and adjust as your needs change.

What you walk away with

The point is the outcome, not the hours.

  • The platform's outcomes without building an operations team for it.
  • One accountable operator for upgrades, monitoring, and response.
  • Residency and isolation honored, whether on your infrastructure or hosted.
  • Your platform team freed to author paths and policy instead of running infrastructure.

How we price it

Scoped to your engagement.

Managed operation is scoped against your deployment model, scale, and the operational commitments you need. Talk to us and we will tailor it.

Talk to us about managed operation

Questions

Before you reach out.

Can you run it inside our own environment?

Yes. Managed operation works on your own infrastructure or hosted by us. Residency and isolation requirements are honored either way.

Do we lose control if you operate it?

No. We agree a clear boundary of what we operate and what your teams own. Governance and policy stay yours; we keep the platform running to it.

What about self-hosting it ourselves later?

You can move between operating it yourself and having us run it. Self-hosting is a first-class option, not a lock-in to managed.

Want to run it yourself instead? See self-hosted and air-gapped deployment options for running the platform on your own terms.

Start with a guided evaluation. Bring us in when it helps.

Request a demo today, or talk to us about managed operation scoped to your team.

Request a demo Talk to us about managed operation