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Use case · Self-service onboarding

Developers create services without filing a ticket.

A new service should not wait in a queue. With golden-path scaffolding, a developer picks a template, fills in a short form, and gets a wired repo, pipeline, and environment in one step. Policy guardrails keep every one of those services inside your standards, so self-service does not mean a free-for-all. Your platform team writes the paths once and stops rebuilding the same setup by hand.

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Who this is for

Platform or developer-experience engineer
Responsible for cutting ticket-driven toil without creating ungoverned sprawl, and needs golden paths that enforce baseline controls rather than just documenting them.
Application developer
Wants to start building on day one without waiting for an ops or security ticket to provision a repo, pipeline, and deploy target.
Security or compliance lead
Needs every new service to carry required controls from its first commit, not as a retrofit audit six months later.

The cost of ticket-ops

Onboarding by ticket slows everyone down.

When spinning up a service means a ticket, the platform team becomes a gate on routine work and the work itself drifts out of standard. The people who could be improving the platform spend their day provisioning it by hand.

  • The queue is the bottleneck

    A new service waits on a platform engineer who is already three tickets deep. The work is small, the wait is not.

  • Every request is bespoke

    No two tickets describe the setup the same way, so the platform team rebuilds the same thing slightly differently each time.

  • Standards drift

    Hand-built environments skip a control here, a tag there. Six months on, no two services look alike and nobody can say why.

Golden-path scaffolding

One form. A repo, a pipeline, an environment.

A golden path is a template your platform team owns. A developer chooses one, fills in a short form, and IntegraCI provisions the service end to end: source repo, build pipeline, and the target environment, all registered in the catalogue.

  1. Pick a golden path

    Start from a template your platform team owns: a service, a worker, a frontend. The scaffold carries your standards, not a blank repo.

  2. Fill in the form

    Name it, choose an owner, pick a target environment. No YAML to hand-write, no infrastructure ticket to file.

  3. Get a wired service

    IntegraCI provisions the repo, pipeline, and environment together, registered in the catalog and ready to ship.

New service golden path

name

payments-api

owner

team-payments

environment

staging

  • repo created git
  • pipeline wired ci
  • env provisioned staging
  • catalogued owner set

provisioned in one step

Brownfield, too

Start from what you already run.

Onboarding is not only for new services. IntegraCI discovers the apps already running on your hosts and detects the stack of any repository, then proposes a one-click onboard. You bring your existing estate onto the path without re-registering it by hand.

Discover running apps

IntegraCI surfaces the apps already running on your hosts into a review inbox. Approve one and it is imported as it runs, with no re-provisioning of the live workload.

Detect a repository's stack

Point at a repository and IntegraCI detects its language and framework, suggests a golden path, and creates the service for you.

See service discovery

Guardrails as policy

Self-service that still meets your standards.

Opening provisioning to developers only works if the guardrails hold. IntegraCI puts the rules in policy, not in a reviewer's inbox: what can be created and where is decided by code your platform team owns, with a human sign-off reserved for the steps that genuinely warrant one.

  • Policy decides, not the queue

    What a developer can create, and where, is set by policy you write once. Self-service stays inside the lines without a human gate on every request.

  • Risky steps pause for a human

    Most actions complete on their own. The ones that need a sign-off stop at an approval inbox, so speed never comes at the cost of oversight.

  • Standards baked into the template

    Scans, tags, ownership, and environment config ship with the scaffold. Every new service starts compliant instead of being fixed later.

  • Isolated by tenant from day one

    Each team's services and secrets sit in their own space, enforced underneath the app by database row-level security. New does not mean leaky.

What changes

Faster for developers, quieter for the platform team.

  • Ship the same day, not the same sprint

    A developer goes from idea to a running, catalogued service without filing a ticket or waiting on the platform queue.

  • The platform team gets its time back

    Repetitive provisioning moves into golden paths. Engineers spend their hours on the paths themselves, not on one-off setups.

  • Consistency you can audit

    Because every service starts from the same governed template, the catalogue stays uniform and the audit trail records who created what.

The proof

Mechanisms you can point at, not adjectives.

The claim holds because of how it is built. Each control runs in the path, records what it did, and maps to the framework you report against.

Per-tier policy gate at scaffold time

Before the scaffold workflow completes, a policy-as-code check evaluates every required field for the service's tier: owner, classification, scanner configuration, and deploy target. The gate is fail-closed. If any required control is absent, the workflow halts and the developer sees the specific gap rather than a generic error. Each evaluation writes a dated entry to the tamper-evident audit trail, recording which policy version ran and whether it passed or failed.

Database-enforced row-level security from the first write

The moment a service record is created, database-enforced row-level security binds it to the provisioning tenant. No query issued from another tenant's session can read or modify that record, and this boundary is set at the data layer rather than in application code. The service's initial access scope is captured in the audit record and cannot be widened without a logged policy change.

Durable, auditable approval for state-changing provisioning steps

When onboarding requires assigning a deploy target or injecting credentials from the dedicated secrets store, the durable workflow pauses and routes an approval request to a designated reviewer. The reviewer's decision (approve or reject) is written to the tamper-evident audit trail with a timestamp and identity before the workflow continues. Any AI-assisted suggestions in the onboarding flow are advisory only; a person confirms every state-changing action.

Maps to

  • SOC 2
  • ISO 27001
  • NIST SSDF
  • CIS Controls

The platform maps your controls to these frameworks. The mapping helps you demonstrate them; it is not a certification.

The artifact is the proof

Service onboarding evidence record

An exportable record that captures the scaffold template version used, the policy checks that ran and passed at provisioning time, all human approvals collected, and the service's initial scorecard baseline, giving auditors a point-in-time proof that controls were in place from the service's first day.

Under the hood

The capabilities behind it

This job is not a separate product. It is the platform seen from one angle. Here are the capabilities it runs on.

Govern

Onboarding Guardrails

Mandatory or optional controls per tier, enforced everywhere

Quality

Scorecards

A running read on every service across the standards that matter

Deliver

Internal Developer Portal

A catalog with owners, scorecards, and golden paths

Govern

Policy as Code

Write governance rules as versioned, tested code

Deliver

Configuration & Secrets

Scoped config and secrets, masked and governed

Deliver

Continuous Integration

Govern the CI you already run with policy as code

Questions, answered.

Our developers already use template repositories and scripts for new services. How is this different?

Templates on their own document intent but cannot enforce it. IntegraCI wraps your golden path in a durable workflow that runs policy-as-code checks before the scaffold completes, assigns an owner in the catalog, wires the CI pipeline, and records the entire sequence in a tamper-evident audit trail. A developer using a bare template can skip any step; a developer going through IntegraCI cannot complete onboarding if a required control is missing.

What stops a developer from creating a repo directly in our SCM and bypassing the onboarding flow entirely?

Your SCM connector continuously monitors for repositories that are not registered in the catalog. Unregistered services surface as findings in the posture dashboard, so the gap is visible rather than silent. You can also configure the policy gate to block deployments from services that have not completed onboarding, which removes the practical incentive to go around the flow.

We have hundreds of existing services that predate any platform tooling. Do they all need to be re-onboarded?

No. Existing services are imported into the catalog through your SCM and CI connectors without re-running the scaffold. Their scorecard will show gaps for controls that were never configured, and your team can remediate those incrementally. A full re-onboard through the governed workflow is only needed if you want to re-provision credentials or formally re-assign ownership with an auditable approval record.

Our platform team wants to own the golden paths and our security team wants to own the guardrail policies. Can both teams work in their own scope without stepping on each other?

Yes. Template authorship and policy authorship are separate permissions. Your platform team publishes and versions scaffold templates. Your security or compliance team authors the per-tier guardrail policies that run when a developer picks a template. Neither team can override the other's scope, and both sets of changes are recorded in the audit trail with the identity of who made them.

Give your developers a path, not a ticket.

Request a demo, define a golden path, and let your team onboard new services without waiting on the queue. Self-host up to an air-gapped install, or let us run it for you.

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